Skip to content

After-sales service

Warranty and service

2 years warranty, spare parts available for 15 years, stock in Île-de-France. After-sales service in France to get your workshop running again.

2 years warranty

On all AIRSTAHL compressors.

Parts for 15 years

Spare parts available for 15 years.

Stock in France

Large stock of parts and consumables in our warehouse in Île-de-France.

CE compliance

CE-marked machines, documentation in French.

How a service request works

  1. You send your request online, by e-mail or on WhatsApp, with the serial number, the hour reading and photos.

  2. We make a first diagnosis remotely: many faults are solved by an adjustment, cleaning or a wear part.

  3. If a part is needed, we ship it from our stock in France; if an intervention is needed, we arrange it with you.

  4. We follow your case until the machine is back in service.

Before calling: quick checks

The machine won't start

Check the power supply, the emergency stop and the messages on the controller. On a piston compressor, check that the tank is not already at full pressure.

The temperature rises or the machine stops

Check the oil level, the cleanliness of the cooler and the ventilation of the room.

Pressure is no longer reached

Listen to the network when stopped to find a leak, and check the air filter.

Water in the air or in the tools

Drain the tank and filters, and check the dryer and the automatic drain.

Spare parts and consumables

Filters, oil, separators, maintenance kits, pressure switches, safety valves, gauges: AIRSTAHL parts are available for 15 years and stocked in Île-de-France.

See spare parts

Manuals and data sheets

All the documentation for your machine is available for download.

All downloads

Maintenance and periodic inspections

To avoid breakdowns, plan your compressor maintenance and the regulatory inspections of your receivers.

Maintenance and inspections

Warranty conditions

To be completed

Warranty text: what is covered, exclusions, maintenance conditions, procedure.

Direct service contact

Service area

On-site service area and lead times to be added.

To speed things up

  • Note the serial number on the rating plate.
  • Note the operating hours shown on the hour meter.
  • Attach photos: the machine, the controller, the affected area.

Service request

On the machine's rating plate.

What is happening, since when, message shown on the controller…